Safe & Responsible Gaming

93ck Responsible Gaming

Gaming is at its best when it is controlled and responsible. 93ck believes every player deserves a conscious, healthy, and safe gaming experience.

18+ Platform
Limit Setting Feature
24/7 Support

Responsible Gaming Tools

93ck provides practical tools to help keep you safe

Set Betting Limits

Set your own daily, weekly, or monthly betting limit. Once a limit is confirmed, it takes effect immediately.

Deposit Limit Controls

Decide how much you want to deposit within a set period before you start. Never go beyond your budget.

Session Time Control

Set a time limit for your gaming sessions. You will receive an automatic alert when the time is up.

Take a Break (Cooldown)

Take a gaming break ranging from 24 hours to 30 days. Your account will be locked for the duration of the break.

Self-Exclusion

For a long-term break, self-exclusion is available from 6 months up to 5 years. During this period, login access will be completely disabled.

Minor Protection

Access by anyone under 18 is strictly prohibited. Rigorous age verification ensures the protection of minors.

Important: Gaming is a form of entertainment, not a source of income. If you feel gaming is having a negative impact on your daily life, reach out to our support team today.

1 What Is Responsible Gaming and Why It Matters

Responsible gaming means enjoying the experience while staying fully in control of your choices, budget, and time. At 93ck, we believe every player has the right to be entertained in a safe environment — and creating that environment is our responsibility.

When online gaming crosses the line from entertainment into addiction, it becomes harmful to individuals, families, and society. That is why 93ck has made responsible gaming a core principle from day one. Our platform includes tools designed to help you stay aware and play within your limits.

Remember — gaming is about fun, unwinding, and enjoying time with friends. It should never be a way to cope with stress or solve financial problems. If you ever feel like you're losing control over your play, the tools on this page are here for you.

93ck operates in accordance with responsible gaming guidelines for players in Bangladesh. All our games are regularly verified through independent third-party audits.

2 Recognize Signs of Problem Gaming

Problem gaming usually starts gradually. Check the signs below against your own experience. If more than three apply to you, it's time to take notice:

Are you betting beyond your budget and regretting it later?

Chasing losses by placing more bets?

Are you lying to family or friends about your gaming?

Do you feel restless, irritable, or anxious when you are not gaming?

Are you cutting into work, study, or family time to game?

Are you borrowing money or selling assets to fund your gaming?

Do you find yourself unable to stop playing even when you want to?

If three or more of the above signs apply to you, contact our support team right away or activate the self-exclusion feature.

3 How to Set Limits

You can easily set various limits from your 93ck account settings. Decreasing a limit takes effect immediately, but increasing one requires a 7-day waiting period — this is intentional, to prevent impulsive decisions.

1
Go to Account Settings

After logging in, click the profile icon in the top right corner and go to the "Responsible Gaming" section.

2
Choose a Limit Type

Choose from deposit limits, betting limits, loss limits, or session time limits — whatever works for you.

3
Set Amount & Duration

Daily, weekly, or monthly — choose the timeframe and limit amount that suits you.

4
Confirm

Once you confirm a limit, it takes effect immediately. A confirmation will be sent to your email.

Setting limits is not a sign of weakness — it's a smart move. At 93ck, we respect players who game responsibly.

4 Self-Exclusion Feature

If you feel you need a longer break, the self-exclusion feature is for you. Once activated, your account will be fully locked for the chosen period — no logins, deposits, or bets will be possible.

Exclusion Period Who It Is For Reactivation
24 Hours (Cooldown) For Those Who Need a Temporary Break Automatically
1 Week If you need a longer break Automatically
1 Month If you want to get back on track Request via Support
6 Months For long-term concerns Request via Support
1 Year For serious concerns After thorough review
Permanent Exclusion If You Want to Stop Completely Not Applicable

No promotional emails will be sent while self-exclusion is active, and any attempt to open a new account will be rejected.

5 Protection of Minors

93ck is strictly for individuals aged 18 and above. Protecting minors is one of our highest priorities. To that end, we have put the following measures in place:

  • Age verification is mandatory at registration.
  • National ID or passport verification (KYC) is carried out for suspicious accounts.
  • Withdrawals are on hold until age verification is complete.
  • Account lock options are available for parents and guardians.

If you are a parent and suspect your child is using 93ck, contact our support team immediately. We also recommend installing parental control software on your devices.

Device Lock

Use a password or biometric lock on your device.

Account Privacy

Never share your login credentials with anyone, including family members.

6 The Golden Rules of Responsible Gaming

Follow these guidelines for a healthy and enjoyable gaming experience at 93ck:

Plan Your Budget First — Decide how much you're willing to spend before you start playing.

Stick to Your Limits — Set a time limit for each gaming session.

Treat It as Entertainment — Hope to win, but never depend on it.

Take regular breaks — Take at least a 10-minute break every hour.

Don't chase your losses — Chasing losses by placing more bets is dangerous.

Don't Play Under Stress — Step away if you're feeling angry, frustrated, or anxious.

Keep in mind that there are no guaranteed wins in gaming. Every game outcome is entirely random, and previous results have no effect on future ones. Anyone can lose at any time — that's a normal part of gaming.

7 Help & Support

You do not have to face a gambling problem alone. Beyond 93ck's support team, there are various assistance services available in Bangladesh. Seeking help is a sign of courage:

  • 93ck Support Team: 24/7 Support in Bengali — [email protected]
  • Family & Friends: Talk to someone you trust about your concerns.
  • Mental Health Professional: Seek professional psychiatric support if needed.
  • National Helpline: Reach out to Bangladesh mental health support services.

Our support team can help you set up self-exclusion, configure limits, and provide contact details for professional assistance. No judgment — just help.

To get in touch with the 93ck support team, visit our FAQ Page visit us or email directly: [email protected]

8 Our Commitment

93ck is more than just a gaming platform — we are committed to fostering a responsible environment. Under our responsible gaming program:

  • All games use an RNG (Random Number Generator) that is regularly audited.
  • Automated alerts are sent when suspicious gaming patterns are detected.
  • All marketing materials include responsible gaming messaging.
  • Staff receive regular responsible gaming training.
  • No promotional communications are sent to self-excluded players.
18+
Age Verification Required
24/7
Support Services
100%
Secure Platform

Enjoy Gaming Responsibly

Join 93ck for a safe and controlled gaming experience. Register today and start using our responsible gaming tools.

Questions About Responsible Gaming

Answers to the most frequently asked questions

If gaming is negatively affecting your daily life, relationships, or finances — or if you're finding it hard to stop — these are warning signs. Read the "Recognize Problem Signs" section on this page and reach out to our support team if needed.

No, your balance remains secure during self-exclusion. However, withdrawals cannot be processed until the exclusion period ends. For permanent exclusion, there is a separate process for retrieving your balance — our support team will assist you.

Yes, reducing a limit takes effect immediately. However, increasing a limit requires a 7-day waiting period. This is intentional, to prevent impulsive decisions made in the heat of the moment.

If you have any suspicions, contact our support team immediately. We will investigate upon identity verification and close the account if necessary. We also recommend using parental control software on your devices.

Yes, all of 93ck's responsible gaming tools — bet limits, deposit limits, session time controls, breaks, and self-exclusion — are completely free and available anytime from your account settings.
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